Capita empowers its employees to innovate using Copilot Agents | Microsoft Customer Stories

Organizations everywhere face mounting pressure to deliver services faster and more efficiently, especially as tech teams remain stretched thin. This customer story shows how Capita used Microsoft Power Platform and Copilot Studio to equip its workforce with custom Copilot agents that handle tasks, answer questions, and free up employees to focus on higher-value work. Read the story to see how low-code tools enabled this transformation. Reach out to iTech DMV to explore how your team could benefit from AI-powered automation.

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